Gleen AI Agent for HealyShop USA

Instructions for Testing in Sales IQ

• Send message to chat Widget
• Ask AI to connect to support for human transfer
• Validate in SalesIQ

Instructions for Testing in ZohoDesk Email

• Send Email to your support email - send an email to support.amer@timewaver.zohosupport.com
• Assign Billing Country then assign to Gleen AI agent
• For Support Portal, once email ticket is created, assign to Gleen AI agent